Move to Torrevieja

Privacy Policy

Last updated: 1 June 2025

1. Who we are

This website is operated by Move to Torrevieja, accessible at https://movetotorrevieja.com. For any privacy-related questions, contact us at info@movetotorrevieja.com.

2. What data we collect

We collect information you voluntarily provide when using our contact form:

  • Name and email address
  • Phone number (optional)
  • Nationality and language preference
  • Planned moving date
  • Service enquiry details
  • Any message you write

We also automatically collect your IP address for spam prevention purposes only.

3. Legal basis for processing

  • Consent (Article 6(1)(a) GDPR): When you tick the consent checkbox on our contact form, you give us explicit consent to contact you about your enquiry.
  • Legitimate interest (Article 6(1)(f) GDPR): We retain IP addresses to prevent spam and abuse.

4. How we use your data

  • To respond to your relocation enquiry
  • To connect you with relevant service providers (only with your consent)
  • To send relevant follow-up information about relocating to Torrevieja
  • To prevent spam and abuse of our contact form

We do not sell, rent or share your personal data with third parties for marketing purposes.

5. Data retention

We retain your enquiry data for 2 years from the date of submission, unless you ask us to delete it earlier. IP addresses used for rate limiting are retained for 24 hours.

6. Your rights under GDPR

You have the right to:

  • Access: Request a copy of the data we hold about you
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Restrict how we process your data
  • Portability: Receive your data in a machine-readable format
  • Object: Object to processing based on legitimate interest
  • Withdraw consent: At any time, without affecting prior processing

To exercise any of these rights, email info@movetotorrevieja.com. We will respond within 30 days.

7. Cookies

We use only essential cookies necessary for the website to function. We do not use advertising or tracking cookies. See our Cookie Policy for full details.

8. Security

Your data is stored securely on servers located within the EU. We use HTTPS for all data transmission and review our security practices regularly.

9. Complaints

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Spanish data protection authority (AEPD) at aepd.es.

10. Changes to this policy

We may update this policy periodically. The date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.